We aim for you to love the products you buy from us. However, if you need to return an item, we at Mason's Pomade will accept merchandise in its original, unworn, unwashed condition, within 14 days of your order. 

Please email jesse@masonspomade to return the product. Please include your name, order number and reason for return. We'll contact you with 24-48 hours with information on how to file a return with us. Once we inspect the return of your product/s, we'll issue back a refund within 5 business days.

Mason's Pomade is not responsible for packages lost during return shipment, we recommend you choose a carrier with tracking service to assure we receive your package. If you have any additional questions, please email us at masonspomade@gmail.com